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Training Delivery & Facilitation
Project/Program Lead
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Role Overview
Project/program leads in training delivery/facilitation often have additional management responsibilities along with their learning facilitation work. They may oversee a suite of programs, including coordination, logistics, and quality management.
Common Job Titles
  • Training Program Manager
  • Training Operations Manager
Role
Details
Role
Pathways
Alignments &
Next Steps
Overview
Professionals serving in program or project lead roles can have a broad scope of responsibility depending on the TD team's structure. In addition to facilitating learning experiences, they may have responsibilities related to program execution and management. This can include quality oversight, course analytics, managing materials, and collaborating with subject matter experts. They may also serve as team leads though not people managers. These professionals possess excellent communication, presentation, and facilitation skills, are adaptable, and manage their time and projects well. They understand the importance of needs analysis and how to evaluate training requests. They may create assessment tools and training curricula that align with broader learning strategies. On larger teams they may help support and coordinate the work of individual contributors.
Responsibilities
  • Communicating About Training
  • Collaborating With SMEs
  • Building Relationships With Employees
  • Analyzing Survey Data
  • Implementing Learner Feedback
  • Evaluating Employee Training Needs
  • Developing Learning Strategies
  • Project Management
  • Creating Training Presentations
  • Performing Need Analysis
  • Creating Assessment Tools
  • Managing Training Logistics
  • Handling Training Inquiries
  • Reporting on Training Programs
  • Managing Training Materials
  • Supporting Trainers
Other Skills
  • Adaptability
  • Assessment Techniques
  • Classroom Management
  • Compliance Knowledge
  • Facilitation Skills
  • Feedback Delivery
  • Inquiry Handling
  • Learner Engagement
  • Learning Technology Management
  • Logistics Management
  • Presentation Skills
  • Problem-Solving
  • Program Management
  • Quality Assurance
  • Reporting
  • Understanding of Adult Learning Theories
  • Written & Verbal Communication
Average Salary Range
$90,000-110,000/year
Level
Project/Program Lead
Activities
  • Analyzing Data
  • Applying Adult Learning Principles
  • Assessment
  • Communication
  • Creating Training Materials
  • Evaluation
  • Delivering Training/Facilitation
  • Providing/Implementing Feedback
  • Technology Implementation/Management
  • Needs Analysis
Roles that transition well
  • Higher Education
  • Customer Success Professionals
  • K-12 Teachers/Educators
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